Copyright © Lord Browns Furniture Ltd

 

Subject to the express provisions of these terms and conditions:

we, together with our licensors, own and control all the copyright and other intellectual property rights in our website and the material on our website; and

all the copyright and other intellectual property rights in our website and the material on our website are reserved.

Permission to use website

 

You may:

 

view pages from our website in a web browser;

download pages from our website for caching in a web browser;

print pages from our website for your own personal and non-commercial use, providing that such printing is not systematic or excessive;

stream audio and video files from our website using the media player on our website; and

use our website services by means of a web browser, subject to the other provisions of these terms and conditions.

 

Except as expressly permitted by Section 3.1 or the other provisions of these terms and conditions, you must not download any material from our website or save any such material to your computer.

 

You may only use our website for your own personal and business purposes you must not use our website for any other purposes.

 

Except as expressly permitted by these terms and conditions, you must not edit or otherwise modify any material on our website.

 

Unless you own or control the relevant rights in the material, you must not:

republish material from our website (including republication on another website);

sell, rent or sub-license material from our website;

show any material from our website in public;

exploit material from our website for a commercial purpose; or

redistribute material from our website.

 

Notwithstanding Section 3.5, you may redistribute our newsletter in print and electronic form to any person.

 

We reserve the right to suspend or restrict access to our website, to areas of our website and/or to functionality upon our website. We may, for example, suspend access to the website during server maintenance or when we update the website. You must not circumvent or bypass, or attempt to circumvent or bypass, any access restriction measures on the website.

 

 

Report Abuse

 

If you learn of any unlawful material or activity on our website, or any material or activity that breaches these terms and conditions, please let us know.

 

You can let us know about any such material or activity by email.

 

 

Trade Marks

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Our logos and our other registered and unregistered trade marks are trade marks belonging to us; we give no permission for the use of these trade marks, and such use may constitute an infringement of our rights.

The third party registered and unregistered trade marks or service marks on our website are the property of their respective owners and, unless stated otherwise in these terms and conditions, we do not endorse and are not affiliated with any of the holders of any such rights and as such we cannot grant any licence to exercise such rights.

 

 

Third Party Websites

 

Our website includes hyperlinks to other websites owned and operated by third parties; such hyperlinks are not recommendations.

We have no control over third party websites and their contents, and subject to Section 10.1 we accept no responsibility for them or for any loss or damage that may arise from your use of them.

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Condition of Pre-Owned Items

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• All pre-owned and heritage pieces are assessed carefully before listing. Any notable wear is highlighted in the item description and photographs.

• Surface marks, natural wear, or subtle inconsistencies due to age are to be expected and form part of the unique character of each item. These are not considered defects or grounds for return unless significantly misrepresented.

• We welcome questions before purchase and are happy to provide additional images or information to assist you in making an informed decision.

 

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Returns & Refunds

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• We accept returns in line with the Consumer Contracts Regulations, provided all conditions above are met.

• Items must be returned in the condition in which they were received, with adequate packaging and protection.

• Once the item has been received and inspected, refunds will be issued within 14 days, minus any applicable restocking or return shipping charges.

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Measuring & Access

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• It is your responsibility to ensure that any item purchased can fit into your home or premises. Please double-check measurements of both the item and all access points before ordering.

• If a delivery fails or an item is returned due to access issues or incorrect measurements, a 20% restocking fee will apply.

• Original delivery and return costs are non-refundable in this case.

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Delivery and Third‑Party Couriers

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• We are happy to assist with arranging delivery through a trusted third-party courier. However, once an item has left our premises, responsibility for it transfers to the courier and the customer.

• Any loss, delay, or damage incurred during third-party delivery is at the customer’s risk. We will, of course, help where we can — including liaising with couriers or providing supporting documentation.

• You are responsible for ensuring the item can be delivered safely into your space. This includes confirming that all access points (doorways, hallways, stairwells, etc.) can accommodate the item.

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Distance Selling Regulations (UK)

 

• In accordance with the Consumer Contracts Regulations 2013, you are entitled to cancel your online order within 14 calendar days of delivery, except in the case of bespoke, made-to-order, or personalised items.

• To cancel, you must notify us in writing within the 14-day period.

• You must return the item(s) at your own expense within 14 days of your cancellation notice, in the same condition in which they were received.

• Refunds will be processed within 14 days of receiving the item back, subject to inspection and any applicable deductions (see Section 5).

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Product Condition

 

• Our collection includes both new and pre-owned designer and heritage furniture. Each piece is clearly marked as new or pre-owned within the item description.

• Pre-owned items have been previously acquired and may show natural signs of use consistent with their age and history. These may include light wear, surface markings, patina, or time-earned character.

• These natural characteristics are not considered faults, but rather part of the appeal and authenticity of vintage and pre-owned design.

• We make every effort to describe items honestly and accurately, including clear photographs and notes on any notable imperfections.

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Variation

We may revise these terms and conditions from time to time.

 

The revised terms and conditions shall apply to the use of our website from the date of publication of the revised terms and conditions on the website, and you hereby waive any right you may otherwise have to be notified of, or to consent to, revisions of these terms and conditions.

 

If you have given your express agreement to these terms and conditions, we will ask for your express agreement to any revision of these terms and conditions; and if you do not give your express agreement to the revised terms and conditions within such period as we may specify, we will disable or delete your account on the website, and you must stop using the website.

 

 

Assignment

You hereby agree that we may assign, transfer, sub-contract or otherwise deal with our rights and/or obligations under these terms and conditions.

 

You may not without our prior written consent assign, transfer, sub-contract or otherwise deal with any of your rights and/or obligations under these terms and conditions.

 

 

Severability

 

If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect.

 

If any unlawful and/or unenforceable provision of these terms and conditions would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.

 

Third Party Rights

 

A contract under these terms and conditions is for our benefit and your benefit, and is not intended to benefit or be enforceable by any third party.

 

The exercise of the parties’ rights under a contract under these terms and conditions is not subject to the consent of any third party.

 

Entire Agreement

 

Subject to Section

 

these terms and conditions, together with our privacy and cookies policy, shall constitute the entire agreement between you and us in relation to your use of our website and shall supersede all previous agreements between you and us in relation to your use of our website.

 

 

Law and Jurisdiction

 

These terms and conditions shall be governed by and construed in accordance with English law.

Any disputes relating to these terms and conditions shall be subject to the exclusive jurisdiction of the courts of England.

Statutory and regulatory disclosures

 

We are registered in the UK; you can find the online version of the register at www.companieshouse.co.uk, and our registration number is 014080835.

 

Our VAT number is : 884362396

 

Our Details

 

This website is owned and operated by Lord Browns Furniture Ltd

 

We are registered in England and Wales under registration number 05591106

 

Registered office is at: Thurstons Accountancy Ltd Suite 207, Business First Centre, Empire Way, Burnley, Lancashire, England, BB12 6HH

Our principal place of business is at Lower Clough Mill, Barrowford, Lancashire, United Kingdom BB9 8PL

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You Can Contact Us

 

by post, to the postal address given above;

using our website contact form;

by telephone, on the contact number published on our website